Privacy Policy

Last modified: April 1, 2019

SkyTOP Technologies Limited recognizes the importance of social responsibility and is committed to ensuring that your privacy is protected.

The Personal Information obtained from our customers through the use of mCarFix and other applications, is an important asset to the customers and of SkyTOP Technologies Limited. This is because it leads to creation of new value for both parties.

SkyTOP Technologies Limited (herein after referred to as SkyTOP Technologies), protects Personal Information from information security threats with the following Basic Policy and meets its customer's expectations on its reliability. As a company, SkyTOP Technologies is committed to the responsible handling of Personal Information.

(Personal Information Protection Policy)
  1. SkyTOP Technologies has established a management framework to protect Personal Information.
  2. SkyTOP Technologies utilizes Personal Information within the scope of the intended use that is clearly communicated to customers, and takes measures not to be used beyond this scope.
  3. SkyTOP Technologies does not disclose or provide Personal Information provided by customers to third parties except with the consent of the customer from whom the Personal Information was obtained or when there is a legitimate reason.
  4. We respond to inquiries concerning Personal Information or requests from customers for disclosure of their Personal Information sincerely and without delay.

  1. Personal Information

    Personal Information means information concerning a User as an individual, which can identify the User based on the name, address, telephone number, e-mail address, educational institution, or other descriptions, etc. constituting such information. In addition, any information which cannot identify the User solely by itself but can easily be collated with other information and, as a result thereof, can identify the User, is also included in the scope of Personal Information.

  2. Purpose of Use of Personal Information

    SkyTOP Technologies will use Personal Information within the scope of the purposes provided in the Purpose of Use.

    The Purpose of Use is specifically defined and made clear to our customers, and is announced on our website as shown below. SkyTOP Technologies will make an effort to limit the Purpose of Use according to the situation in which the information is obtained.
    1. Achieving the Purpose of Use of our service and application(s).

    2. Notices of service, etc. to its customers.

    3. Giving notice to shareholders, provision of various types of information and shareholder management.

    4. Exercise of rights or performance of obligations in line with relevant laws and ordinances.

    5. Respond to inquiries, requests, etc. from its customers.

    6. Carrying out operations incidental to (1) through (5) above and operations to properly and smoothly manage the business of SkyTOP Technologies Limited.

    When handling Personal Information beyond the scope necessary for achieving the Purpose of Use, SkyTOP Technologies will seek customer’s consent except for cases prescribed under items in line with privacy acts and laws.

  3. Provision of Personal Data to Third Parties

    SkyTOP Technologies will not provide Personal Information to a third party without the customer’s consent, unless where any of the following applies:
    1. Required under laws or ordinances; in line with the computer and cyber crime act

    2. Required to protect human life, body or asset (including that of legal entities) and difficult to obtain the approval by the customer him/herself;

    3. Made to a consignee within the scope necessary for carrying out our business

    4. To use Personal Information jointly with a group company or a business partner of SkyTOP Technologies within the scope of the intended use;

    5. To provide, in an unrecoverable format, Personal Information in a format that does not allow easy identification or recognition of the corresponding individual.


  4. Disclaimer concerning the provision of Personal Information to third parties
    SkyTOP Technologies will not be responsible for the acquisition of Personal Information by a third party where any of the following applies:
    1. A User indicates his / her own Personal Information to a specific company, using any function under the Services or by other means.

    2. A User is unexpectedly identified by information entered by the User under the Services;

    3. A User provides Personal Information to, and the User's Personal Information is used at, an external site linked by the Services; or

    4. Anyone other than a User obtains the User's information (ID, password, etc.) which can identify the User as an individual.

    5. Additionally to above, Personal Information is leaked by computer viruses or similar causes.

  5. Handling of Sensitive Information

    SkyTOP Technologies will not collect, use, or provide to a third party Sensitive Information, including but not limited to information regarding your healthcare or case history, except for cases provided by the Computer and Cybercrime Act, other relevant laws, ordinances and guidelines.

  6. Handling of Specific Personal Information, etc.

    The Purpose of Use of Specific Personal Information, etc. is limited under the “Computer and Cybercrime” Act, and SkyTOP Technologies will not collect or use Specific Personal Information, etc. beyond the prescribed Purpose of Use.

    We will not provide Specific Personal Information, etc. to a third party except in cases permitted under the “Computer and Cybercrimes” Act.

  7. Notice of Matters, Disclosure, Amendment, or Suspension of Use of Personal Information and Specific Personal Information, etc.

    Customer requests for any notice of matters, disclosure, amendment, or suspension of use of Personal Information and Specific Personal Information, etc. held by SkyTOP Technologies under the Privacy Act shall be directed to the "Contact Office" indicated below. After confirming the customer as the requesting party, the customer is requested to complete a form designated by us.

    SkyTOP Technologies will then follow the procedures and, in principle, provide a written response in a proper, timely manner.

  8. Management of Personal Data and Specific Personal Information, etc.

    SkyTOP Technologies will take rational security measures to manage Personal Information and Specific Personal Information, etc. securely and to prevent divulgence, loss or damage to Personal Information and Specific Personal Information, etc. handled by SkyTOP Technologies Limited, and will ensure the accuracy and prompt updating of Personal Information and Specific Personal Information, etc. which are necessary to achieve the Purpose of Use.

  9. Contact Information

    SkyTOP Technologies will appropriately and immediately respond to any complaint or consultation regarding the handling of Personal Information and Specific Personal Information, etc.

    If you have any inquiry or matter for consultation regarding the handling of Personal Information and Specific Personal Information, etc. by us, please contact the office indicated below.

    Contact Office

    SkyTOP Technologies limited,
    3rd Floor Westlands Business Park,
    Chiromo Lane, Westlands,
    P.O. Box 13587-00100 Nairobi, Kenya.
    TEL: +254 704 476333 E-mail:Support@skytoptechnologies.com

  10. Review of Privacy Policy

    SkyTOP Technologies Limited practices the handling of Personal Information according to the laws of the Republic Of Kenya and other standard practices, and constantly strives to make improvements to the above activities without any prior notice.

    This Privacy Policy may be revised according to the change of rules such as law. We will post changes to this Privacy Policy and update the effective date when this Privacy Policy is updated.